Billing Terms & Conditions

By using our website, you agree to comply with and be bound by these billing terms and conditions.

Payment Methods

We offer a variety of secure and convenient payment methods to accommodate your preferences. You can make payments using major credit cards such as Visa, MasterCard, American Express, JCB, Diner Club, and Discover Card.

Order Processing

Upon placing an order, please allow us 2-3 business days to process your request. During this time, we will verify the availability of the products, confirm payment, and prepare your order for shipment. Once your order has been processed, you will receive a confirmation email with the relevant details.

Order Changes And Cancellations

We understand that changes or cancellations may be necessary in certain situations. If you need to modify or cancel your order, please contact our customer service team as soon as possible. While we will make every effort to accommodate your request, please note that changes or cancellations may not be possible if your order has already been processed. In such cases, our return and refund policy will apply.

Return And Refund Policy

Your satisfaction is important to us, and we want you to be completely happy with your purchase. If you are not satisfied with an item, you may be eligible for a return within 18 days of receipt. Please review our comprehensive return and refund policy, available in a separate section on our website, for detailed instructions and conditions.

Shipping Policy

We strive to provide efficient and reliable shipping services to ensure prompt delivery of your orders. We offer shipping within the USA and worldwide. For domestic orders, please expect delivery within 3-6 business days. International orders may take 10-20 business days for delivery. 

Taxes And Fees

All prices displayed on our website are inclusive of applicable taxes and fees, unless stated otherwise. Depending on your location and the nature of the products or services, taxes and fees may be added to your total order value. These charges will be calculated and displayed during the checkout process.

Please note that these billing terms and conditions are subject to change at our discretion, and any modifications will be effective immediately upon posting the updated version on our website. We recommend reviewing these terms periodically to stay informed about any changes.

If you have any questions or concerns regarding our billing terms and conditions, please do not hesitate to contact our customer service team at [email protected]. We are here to assist you and ensure your shopping experience with Lugosh is satisfactory.